Bilingual agent with 5 years experience in customer service and technical support across retail, insurance, and financial sectors, with strong communication and problem-solving skills.
Delivered customer support across retail and financial sectors, ensuring client satisfaction.
Provided remote tech support leveraging own equipment and troubleshooting skills.
Engaged in cold calling and prequalified prospect management for insurance and financial products.
Fluent in English and Spanish, facilitating effective bilingual customer interactions.
Cold calling sales for insurance bundles (Car/Home/Health/Life)
Customer Service Home Depot Private Brands Warranties
Customer Service Walmart Store Retail
Sales force, American Express Database Prequalified Prospects
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