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Healthcare Operations Support
Contact
Competencies
Demonstrated experience with Appointment and staff scheduling.
Demonstrated experience with Accurate data entry.
Demonstrated experience with Excel.
Demonstrated experience with ReadyMode.
Demonstrated experience with Document follow-up.
Education
Languages
Summary
Healthcare Operations Support open to new opportunities
Experience
Healthcare Operations Support
Coordinated patient appointments and nursing assignments, communicating schedule changes to staff, hospitals and patients.. Maintained Excel records and scheduling information with attention to accuracy and discreet handling of patient details.. Responded to changing healthcare schedules and coordinated updates across patients, staff and hospital contacts.
Licensed Insurance Broker / Team Lead
Maintained client and prospect records in ReadyMode, organized calling queues and updated follow-up information.. Coordinated with carrier support to resolve missing documents and application questions, keeping clients informed of next steps.. Prepared and maintained Excel lead lists and supported lead imports into the calling system.
Barista
Processed cash and card payments through the POS system while maintaining order and transaction accuracy.. Handled guest concerns calmly, clarified what was needed and worked with the team to resolve service issues.