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Félix
Customer Service Specialist with 10+ years in Insurance
Video resume
Customer service
I have been working for the dental insurance company for quite some time and I have learned how to deliver good customer Service
Contact
San Salvador, San Salvador, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer interactions and queries in the insurance industry, providing timely assistance.
Insurance KnowledgeIntermediate
Understood and applied insurance terminology and processes related to medical and dental plans.
CommunicationAdvanced
Communicated effectively with customers, ensuring clear and helpful interactions.
Problem SolvingIntermediate
Addressed customer issues and provided appropriate solutions within the call center environment.
Summary
Experienced customer service specialist with over 10 years in medical and dental insurance call centers, skilled in customer interactions, insurance processes, and communication.
Key Achievements
- Gained extensive knowledge of medical and dental insurance operations
- Developed skills in customer interaction and problem resolution
- Maintained consistent customer service delivery since 2013
Skills
Customer ServiceInsurance KnowledgeCommunicationProblem Solving
Published on CazVid - Jul 3, 2025