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Felipe
Virtual Assistant
Video resume
Virtual Assistant
Great customer service, tech support and sales skills.
Contact
Heredia, Heredia, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided excellent customer support, addressing client needs effectively.
SalesAdvanced
Engaged in sales activities, successfully promoting products and services.
Technical SupportIntermediate
Assisted customers with technical issues, ensuring resolution and satisfaction.
Billing & RetentionIntermediate
Handled billing inquiries and worked on customer retention strategies.
Summary
Experienced customer service specialist with over 12 years in providing top-tier support, sales, and supervision in the contact center industry. Known for dedication, high performance, and leadership in quality assurance.
Key Achievements
- Over 12 years of extensive customer service experience across multiple roles.
- Supervised Quality Assurance (QA) team, enhancing service standards.
- Demonstrated consistent top agent performance through dedication and skill.
Skills
Customer ServiceSalesTechnical SupportBilling & Retention
Published on CazVid - Jul 3, 2025