Dedicated admin professional experienced in workshop operations, performance management, financial oversight, and customer support. Skilled in data analysis, process documentation, and tools like Excel, Tableau, and ERP systems, supporting efficient organizational functions.
Handled sales, warranties, invoices, and financial indicators, ensuring accurate financial tracking and reporting.
Managed databases, generated KPIs, and used analytical tools like Excel, Tableau, and Siesa ERP.
Supported customer management, tracked service delivery, and maintained first contact interactions.
Created and edited process documents, contributing to operational clarity and consistency.
Proficient in Excel, AutoCAD, Tableau, FlexSim, and Siesa ERP for data analysis, modeling, and project support.
Mecafer
Sales channel management, Tabulation and registration of financial information, Warranty management, Sales management of services and products, Generation of financial management indicators for decision-making
NCS S.A.S.
Generation of key performance indicators (KPI's), Assistant in the area of comprehensive management, Calculation of the quality area management indicators, Creation and editing of process documents
Bachelor’s Degree
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