Experienced in banking and hospitality environments with a strong focus on financial analysis, customer relationship management, and sales. Skilled in credit analysis, debt collection, and providing tailored financial solutions.
Utilized financial analysis skills to assess creditworthiness and support financial decision-making.
Provided client support and maintained strong customer relationships in banking and service roles.
Engaged clients with tailored financial solutions and managed high-volume outreach in sales roles.
Supported kitchen activities focused on food safety, organization, and quality during busy service hours.
Negotiated payment arrangements and managed overdue accounts with clients at a banking institution.
Teleperformance Dominicana
Managing customer service in English and ensuring a good customer relationship with skills such as financial statement analysis, teamwork and problem solving.
Cascasde Seaside Restaurant
Supported daily operations in a fast-paced kitchen environment, managing a main station focused on preparing fresh salads and cooking seafood dishes., Worked closely with chefs to maintain food safety, organization, and consistent quality during high-volume service hours.
One Park Financial
Helped small and medium-sized businesses secure the working capital they needed to grow and operate effectively., Connected business owners with tailored financing solutions through clear communication, trust-building, and a consultative sales approach., Guided clients through the qualification and...
Scotiabank GBS Dominicana
Managed a portfolio of overdue accounts by initiating contact with clients through phone calls, emails, and written correspondence to facilitate timely repayment and resolve account issues., Negotiated payment arrangements with clients, offering feasible solutions and restructuring plans to recover...
Data Engineering and Organizational Intelligence