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Customer Service Team Leader with 5+ years in client support and administration
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Competencies
Led and supervised teams, fostering collaboration and accountability.
Utilized Google Sheets and Power BI for performance tracking and analysis.
Managed agendas, appointments, and administrative documentation.
Supervised structural work ensuring adherence to quality standards.
Proficient in Microsoft Office and architectural design software for documentation and design tasks.
Education
Languages
Summary
Experienced in team management, quality supervision, and administrative procedures, with a background in customer service, architecture, and event planning.
Key Achievements
- Led a customer service team, fostering collaboration and accountability
- Supervised structural work and managed quality standards during internship
- Managed agendas and administrative procedures efficiently in executive role
Experience
Architecture Intern
Supervising structural work, Ensuring quality standards, Managing materials and supplies
Team Leader Bilingual
Led a high-performing customer service team, Promoted empathy, accountability, and collaboration, Skilled in data analysis and performance tracking using Google Sheets and Power BI
Executive Sales Assistant
Efficiently manage agendas and appointments, Planning and supervising a wide range of administrative procedures and documentation