Demonstrated experience with Leadership skills.
Demonstrated experience with MS office skills.
Demonstrated experience with Empathy.
Demonstrated experience with Patience.
GLOBAL COMUNICATION SOLUTION
Verifying patient`s coverage to see whether was eligible to get the procedure or not, as well as making appointments with his primary care physician, Receiving Bill reports to start a claim process, Assisting the member with explaining plan details such as how plan A, B and C works
WALMAR[link hidden] (TELUS INTERNATIONAL)
Handling customer complaints, requests and questions regarding online orders
AMWAY NORTH AMERICA (ATENTO)
It was a full customer service Account in which, I was able to solve different customer’s concerns and receiving complaints related to products, as well as assisting customers with placing orders online
NEXT ERA CARE (GEXA ENERGY – FRONTIER UTILITIES) FOCUS SERVICES
billing issues, payment, extensions, refunds, adjustments, responsible for explaining and breaking down charges for the customer.
High school certificate
English superior level
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Demonstrated experience with Adaptability.
