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Fatima-Zahra

Legal Operations Assistant (via Belmont Solicitors UK)

Contact

Agadir, Souss-Massa, MA
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Competencies

Calendar Scheduling

Demonstrated experience with Calendar Scheduling.

Inbox Management

Demonstrated experience with Inbox Management.

File Organization

Demonstrated experience with File Organization.

Customer Support

Demonstrated experience with Customer Support.

Customer Communication

Demonstrated experience with Customer Communication.

Education

Bachelor, English Linguistics
Ibn Zohr University
2020 - 2023
Diploma, Customs Clearance
INFOTEC Institute
2022 - 2024
Advanced English Diploma
American Language Center
2016 - 2023
Baccalaureate, Economics & Statistics
Youssef Ibn Tachafin High School
2018 - 2019
Professional Makeup Artist Certification
FANDI Institute
2024 - 2025
Advanced Music Theory Training
Agadir Municipal Conservatory
2023 - 2024

Languages

ArabicNative
AmazighNative
EnglishC1
FrenchC1
KoreanA1

Summary

Professional profile

Experience

Legal Operations Assistant (via Belmont Solicitors UK)

HiFive Group
Feb 2025 - Jul 2025

Conducted detailed admissibility assessments and documentation reviews for RTA and personal injury claims.. Evaluated accident liability accurately using the UK Highway Code framework.. Verified documentation by cross-referencing vehicle damage, injury records, and insurance information to ensure accuracy.. Managed sensitive documentation workflows under strict data security guidelines.. Streamlined internal information pipelines to speed up file resolution times.. Maintained accurate client records within CRM systems while ensuring data integrity and confidentiality.. Assisted UK clients by responding professionally to inquiries and resolving account-related concerns through remote communication channels.. Collaborated actively across remote teams to fulfill strict operational KPIs.

Sales Executive & Account Support

HiFive Group
Apr 2024 - Jul 2024

Logistics & Customs Administration Trainee

Multitrans Logistique
Mar 2023 - Jun 2023

Prepared complex import and export paperwork to clear international shipments.. Audited customs files and declaration dossiers for regulatory compliance.. Monitored international transport pipelines to support logistics workflows.

Transit & Freight Operations Intern

Anza Transit
Aug 2023 - Present

Coordinated daily warehousing timelines and cargo distribution schedules.. Tracked freight data records to improve internal tracking efficiency.

Operations Coordinator – Global Exchange Department

AIESEC
Jan 2023 - Jun 2023

Managed administrative logistics and timelines for global volunteer programs.. Coordinated remote communications and participant onboarding while ensuring timely administrative support.

Instructor (Languages & Mathematics)

El Massira School
Sep 2021 - Dec 2021

Designed structured weekly lesson agendas and tracked student progress.

Skills

Calendar SchedulingInbox ManagementFile OrganizationCustomer SupportCustomer Communication
Published on CazVid - Aug 31, 2026
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