This is my profileContact via CazVidFarith
IT intern with data analysis and support skills in education
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Competencies
Utilized Power BI and Excel for data validation, reporting, and academic platform support.
Provided help desk support, hardware maintenance, and preventive system checks in an academic environment.
Assisted and trained users in virtual reality labs for educational programs.
Performed bilingual medical interpretation, liaising effectively between healthcare providers and patients.
Proficient in Java, Python, SQL, HTML, and CSS for software and web development tasks.
Education
Languages
Summary
Versatile IT professional with hands-on experience in technical support, data analysis, and educational technology in academic settings. Skilled in virtual labs, help desk support, and scripting tools.
Key Achievements
- Delivered Help Desk support across diverse university departments, enhancing user experience and system reliability.
- Conducted data analysis for Moodle platform validations using Power BI and Excel, supporting academic needs.
- Supported and trained students and faculty in virtual labs, facilitating practical learning in medicine, psychology, and communication.
Experience
IT intern
Delivered Help Desk support for production, administration, and academic areas., Conducted data analysis with Power BI and Excel for Moodle platform validations., Integrated Oauth 2 into Moodle for educational institutions., Performed preventive maintenance of student and administrative hardware.
Intern at Extended Reality Lab XR Lab
Supported and trained students and faculty in using virtual labs for medicine, psychology, and communication programs., Drafted academic documents, including user manuals and project proposals.
Crew Member
Assisted customers in using digital kiosks and mobile application for placing orders.
Medical Interpreter (English-Spanish)
Ensured accurate communication between healthcare providers and patients., Provided bilingual interpretation for medical consultations.