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Administrative & Support Specialist with 5+ years in education, tech, and legal sectors
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Competencies
Coordinated training sessions, managed administrative records, and supported operational tasks in diverse roles.
Utilized multilingual skills to facilitate effective communication with clients, students, and legal/medical professionals.
Collected and analyzed user feedback and managed databases to support operational improvements.
Provided ongoing support, troubleshooting, and client engagement across technical and administrative environments.
Demonstrated consistent ability to meet deadlines and manage multiple priorities in fast-paced settings.
Education
Summary
Dedicated support specialist with a strong background in education administration, digital platform support, and high-stakes interpretation. Proven ability to adapt, communicate effectively, and improve processes across sectors.
Key Achievements
- Participated actively in postgraduate program management at UAGRM, including student guidance, program promotion, and event participation.
- Supported digital platform expansion at FI NTECH COCOA, contributing to client onboarding, system training, and process improvements.
- Provided real-time interpretation across medical, legal, and financial contexts, ensuring accuracy and confidentiality in high-stakes environments.
Experience
Administrative Support
Actively participated in the administrative management of postgraduate programs, guiding students throughout their course step by step., Responsible for promoting and selling postgraduate programs through outbound phone calls to prospective students. Engaged with interested individuals to provide...
Administrative & Commercial Assistant
Supported the administration and expansion of a digital platform, contributing to client and partner onboarding., Coordinated and delivered system training for users (back office and mobile application), including onboarding meetings and structured training sessions., Provided ongoing...
Medical, Legal and Financial Interpreter
Delivered real-time interpretation, ensuring terminology accuracy, clarity, and neutrality., Facilitated communication during medical appointments, legal proceedings, financial interviews, and administrative calls with a professional, respectful, and empathetic approach., Demonstrated strong active...