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Customer Service and Social Media Specialist with diversified experience
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Competencies
Provided attentive service to customers, improving their experience and satisfaction.
Managed and promoted business through social media platforms to attract clients.
Applied effective communication skills in customer interactions and team coordination.
Organized books and materials for efficient access and improved user experience.
Education
Languages
Summary
Versatile professional experienced in customer engagement, social media promotion, and organizational tasks across retail and cultural settings.
Key Achievements
- Managed customer service and sales at Bar’s Juice, including space upkeep and social media promotion
- Organized library materials and improved user experience during internship at Centro cultural salvadoreño americano
- Handled customer inquiries and registration processes, enhancing service delivery
Experience
Atención al cliente y venta
Atención al cliente y mantenimiento del espacio de venta., Manejo de redes sociales para la promoción del negocio.
Pasantía de Servicio al Cliente y Bibliotecología
Organización de libros y materiales, Atención al cliente mejorando la experiencia del usuario, Gestión de inscripciones y atención personalizada a usuarios