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Faith
Customer Service Specialist with 6+ years of client communication experience
Video resume
Digital client advisor
I currently work remotely with customers, to find resolutions to their online banking troubles. I also assist with processing financial transactions. This includes communicating by phone, chat, and email.
Contact
Eugene, Oregon, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Extensive experience in communicating with customers via phone, chat, and email, resolving issues effectively
Remote WorkIntermediate
Proficient in managing customer support tasks independently in a remote environment
Financial TransactionsIntermediate
Handled financial transactions and online banking queries as part of digital branch services
Communication SkillsAdvanced
Developed strong written and verbal communication skills through retail and financial service roles
Time ManagementIntermediate
Managed early mornings, evenings, and weekends efficiently while balancing multiple positions
Summary
Experienced customer service professional with over six years in retail and financial services, specializing in remote customer support and financial transactions.
Key Achievements
- Built strong customer communication skills through diverse roles, including financial services and retail
- Gained comprehensive experience in handling online banking issues and processing transactions remotely
- Developed adaptability by working in fast-paced coffee shop environment for six years while managing customer interactions
Skills
Customer ServiceRemote WorkFinancial TransactionsCommunication SkillsTime Management
Published on CazVid - Jul 3, 2025