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Fahmida
Cashier & Customer Service Specialist
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Competencies
Demonstrated experience with Hardware/Software Troubleshooting.
Demonstrated experience with Technical Support.
Demonstrated experience with Remote Desktop Assistance.
Demonstrated experience with System Troubleshooting.
Demonstrated experience with User Support.
Education
Summary
Cashier & Customer Service Specialist open to new opportunities
Experience
Cashier & Customer Service Specialist
Served as a first point of contact in a high-volume environment, identifying and resolving customer and operational issues while maintaining a professional and service-focused approach.. Troubleshot customer and order-related problems by gathering information, identifying root causes, determining appropriate solutions, and restoring normal operations.. Followed established procedures for handling sensitive financial information, demonstrating strong attention to confidentiality, accuracy, and data protection.. Collaborated with multiple teams to resolve issues and ensure accurate and timely order fulfillment.. Maintained detailed operational records and reconciled cash-drawer balances at the beginning and end of shifts, demonstrating accuracy, accountability, and attention to detail.. Worked effectively in a regulated, procedure-driven airport environment while consistently following established policies and operational requirements.. Communicated clearly with customers and coworkers in a fast-paced environment while managing multiple priorities.
Cashier
Delivered customer service and resolved customer concerns in a high-volume environment while maintaining professionalism and accuracy.. Proactively gathered customer feedback and addressed service concerns.. Maintained accurate cash handling and transaction processing.. Consistently met and exceeded daily sales goals through effective communication, customer engagement, and strategic upselling.. Trained new employees on cash-handling procedures, transaction processes, and customer-service standards.