Detail-oriented Data Analyst with extensive experience in retail and e-commerce environments, specializing in data collection, reporting, and visualization.
Applied statistical methods and tools to interpret complex datasets and support business decision-making.
Utilized SQL for extracting and manipulating data from relational databases to generate reports.
Created interactive dashboards and visualizations to present insights to stakeholders.
Developed complex spreadsheets with formulas and pivot tables to analyze sales and customer data.
ESDL Interpretation
Over the phone interpretation services (Including Medical & Legal) through different platforms such as Propio, Globo, Telelanguage
LatinHire
Remote tutoring service of the subject “Physical Sciences” for students in the USA through the platform tutor.com
Teletech
Customer service, advice, inbound sales and after-sales service for the company T-Mobile USA
Claro (America Movil)
Outbound sales of mobile phone plans and equipment
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Worked closely with marketing, sales, and IT teams within project scopes to enhance data-driven initiatives.
