Profesional en administración con más de 4 años apoyando a equipos de consultoría, optimizando procesos y gestionando herramientas digitales para mejorar la eficiencia operativa.
Experiencia en coordinación de agendas, organización de eventos y manejo de documentación en entornos dinámicos.
Dominio de Google Workspace, Microsoft Office, CRM y plataformas de gestión de proyectos para optimizar tareas diarias.
Capacidad para gestionar correspondencia en español y coordinar con equipos internacionales en ambientes multiculturales.
Habilidad para planificar viajes, reuniones y eventos, asegurando cumplimiento de plazos y objetivos.
Independent Virtual Assistant
Provided end-to-end support for 3 high-profile consulting firms, optimizing administrative workflows and improving operational efficiency by 30%.. Fully utilized Google Workspace (Gmail, Google Calendar, Drive, Docs, Sheets, Slides) for scheduling, document sharing, and real-time collaboration, ensuring smooth remote team alignment.. Leveraged CRM systems (Salesforce, HubSpot) to maintain detailed client records, track lead progression, and enhance client relationship management, contributing to improved client retention.. Oversaw international calendar management, maintaining 100% scheduling accuracy across multiple time zones.. Generated standardized operating procedure (SOP) documentation, ensuring consistent and scalable processes.. Developed a professional video introduction and resume using tools like Loom, showcasing versatility and comfort with on-camera presentations.
Management & Strategy Consulting Firm
Supported a team of 5 senior consultants in a high-pressure consulting environment, handling complex travel arrangements, itinerary planning, and expense reporting.. Created polished presentations, proposals, and client-facing documents using Microsoft Office Suite and Google Slides, adhering to brand and style guidelines.. Managed a wide range of CRM activities, ensuring client data accuracy and timely follow-ups, directly contributing to the firm’s 15% increase in upsell opportunities.. Implemented a cloud-based digital filing system, reducing document retrieval time by 50% and improving information accessibility for all stakeholders.
Consulting Start-up
Delivered general administrative support for a consulting start-up, managing phone lines, multilingual correspondence, and meeting logistics.. Organized team-building events and optimized office supply inventories, contributing to a more cohesive workplace environment.
Bachelor of Business Administration
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