This is my profileContact via CazVidExterna
Contact Center Specialist at Externa
Contact
Lima,Lima Province,Peru
Available on CazVid
Competencies
Customer ServiceIntermediate
Skilled in addressing customer needs and ensuring positive interactions to foster loyalty.
Communication SkillsIntermediate
Effective in conveying information clearly and professionally in diverse scenarios.
Problem SolvingBeginner
Capable of identifying issues and suggesting appropriate solutions in a contact center environment.
Team CollaborationIntermediate
Experienced in working collaboratively to achieve team goals and improve service quality.
Summary
Externa professional skilled in customer service, communication, and problem-solving, committed to enhancing client experiences and operational efficiency.
Key Achievements
- Enhanced customer satisfaction through optimized call handling processes.
- Implemented quality assurance protocols resulting in improved service delivery.
- Contributed to team training initiatives, boosting overall performance metrics.
Skills
Customer ServiceCommunication SkillsProblem SolvingTeam Collaboration
Published on CazVid - Jun 2, 2026