Experienced in customer service, operations supervision, and staff development across global organizations. Skilled in performance management, communication, and technical applications to enhance team efficiency and customer satisfaction.
Led team operations, mentored staff, and supported training initiatives to improve team performance.
Provided direct customer support and service advice, ensuring customer satisfaction and issue resolution.
Monitored and evaluated team performance, facilitating improvements and training needs.
Proficient in Excel, Office suite, CRM systems, and basic programming, applied in operational and training contexts.
Maintained effective communication with team members and clients, supporting training and operational activities.
CONCENTRIX
CONCENTRIX
CONCENTRIX
TELEPERFORMANCE
Chemical Engineering
Diploma in English
Discover other professionals with similar experience
