This is my profileContact via CazVidEugenio
Customer Service & English Teacher with diverse experience in BPO and Education
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer SupportIntermediate
Provided customer service as a BPO agent for various clients, managing inquiries and resolving issues efficiently.
English Language TeachingAdvanced
Taught English at multiple institutions, enhancing students' language skills and language comprehension.
Communication SkillsAdvanced
Regularly engaged in verbal and written communication in customer and educational roles.
Academic CoordinationIntermediate
Managed curriculum activities and monitored student progress in academic settings.
Education
Tecnólogo Electrónico en Armas Antisubmarinas “Torpedos”
ESCUELA NAVAL DE SUBOFICIALES A.R.C Barranquilla
Completed May. 16th 1998
Técnico Electricista
SENA BARRANQUILLA
Completed May 16th 1998
Bachiller Académico
Externado Nacinal Camilo Torres
Completed 1991
Languages
EnglishFluent
Summary
Experienced in customer support, BPO operations, and English language instruction. Skilled at adapting to diverse industries and fostering effective communication and educational development.
Key Achievements
- Served as a BPO agent across multiple companies, handling varied client requirements and demonstrating adaptability in fast-paced environments.
- Taught English and coordinated academic activities at multiple institutions, fostering language skills and academic development.
- Established a broad skill set in customer support, communication, and educational instruction across different industries and cultural contexts.
Experience
BPO agent for Diversified medical group
APOLLO XCM
Oct 27th 2025 - Dec 8th 2025
BPO agent for Experian
EVERISE COLOMBIA
Jun 5th 2024 - Oct 23rd 2025
BPO agent for Enbridge
CONTACT POINT 360
Mar 15th 2024 - May 27th 2024
BPO agent for Humana
SUTHERLAND GLOBAL SERVICES
May 22nd 2022 - Jan 31st 2024
BPO agent for Walmart
TRANSCOM
Nov 15th 2021 - May 19th 2022
BPO agent for Airbnb
24-7 INTOUCH
May 15th 2021 - Oct 27th 2021
BPO agent for Capital One
CONCENTRIX CONVERGYS
Dec 1st 2020 - Apr 16th 2021
English Teacher
MICHIGAN MASTER SAS
Jul 25th 2015 - Jun 12th 2020
English Teacher
UNIVERSAL LEARNING ACADEMICS
May 4th 2015 - Jul 24th 2015
Service Agent for Assurance Wireless
TELEPERFORMANCE S.A.
Jan 26th 2015 - Apr 24th 2015
Skills
Customer SupportEnglish Language TeachingCommunication SkillsAcademic Coordination
Published on CazVid - May 17, 2026