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Commercial Advisor at BECALL-CONTRATE S.A
Contact
Colombia,Huila Department,Colombia
Available on CazVid
Competencies
Customer Relationship ManagementAdvanced
Expertise in managing and nurturing client relationships to drive customer satisfaction.
Graphic DesignIntermediate
Proficient in design software including CorelDRAW and Photoshop for creating visually appealing content.
Office AdministrationAdvanced
Strong background in office management and administrative support, ensuring operational efficiency.
Team LeadershipIntermediate
Experience in leading teams and coordinating efforts to achieve organizational objectives.
Data AnalysisBeginner
Basic skills in analyzing data to support decision-making and improve processes.
Education
HIGIENE Y MANIPULACIÓN DE ALIMENTOS
SENA
Completed 2024
ADMINISTRACIÓN GESTIÓN HUMANA
SENA
Completed 2022
SECRETARIA AUXILIAR CONTABLE
CECAP-COOTRASENA
Completed 2010
SERVICIO AL CLIENTE
SENA
Completed 2006
DISEÑO TEXTIL Y MODA
CUN-COORPORACIÓN UNIFICADA NACIONAL
Completed 2005
DISEÑO GRÁFICO
SENA
Completed 2005
BACHILLER COMERCIAL
Nuestra señora de Fátima
1999
Summary
Dynamic commercial advisor with over 20 years of experience in customer service and administrative roles, dedicated to enhancing client satisfaction and operational efficiency.
Key Achievements
- Successfully managed customer relationships, resulting in a 30% increase in client retention over 5 years.
- Implemented efficient operational processes that reduced call center response time by 20%.
- Played a key role in team training initiatives, enhancing service quality and team performance.
- Handled financial transactions accurately, maintaining a 99% accuracy rate in cash management.
Experience
ASESOR COMERCIAL
BECALL-CONTRATE S.A
2001 - Present
AUXILIAR DISEÑO-AUXILIAR DE MEDIDA
CO&TEX
2018 - 2020
Operario
UNIFORMESE UE
2016 - 2017
COORDINADOR CALL CENTER
D.P.S
2014
RECEPCIÓN CALLCENTER
D.P.S
2014
AUXILIAR OPERATIVO SISTEMAS Y COMPUTADORES S.A.
COLPENSIONES
2012 - 2013
AUXILIAR CARTERA
CENTRO DE IMÁGENES DIAGNOSTICAS S.A.S.
2010 - 2011
SECRETARIA AUXILIAR CONTABLE
GRANADOS & ASOCIADOS
2009 - 2010
MANEJO CAJA REGISTRADORA
DITEXCON-JARRONEL
2007 - 2009
ENCUESTA Y CARACTERIZACION PROYECTO SOCIAL -GOBERNACIÓN DEL MAGDALENA
FUNDACION ENTRETODOS
2006 - 2007
Skills
Customer Relationship ManagementGraphic DesignOffice AdministrationTeam LeadershipData Analysis
Published on CazVid - May 20, 2026