Dedicated call center agent with extensive experience in customer support, technical assistance, and sales across various sectors. Skilled in multi-channel communication and resolving diverse customer inquiries.
Provided comprehensive customer support through multiple channels, ensuring customer satisfaction.
Effectively communicated solutions and information in high-pressure call center environments.
Assisted customers with technical issues, troubleshooting, and product guidance.
Engaged customers to promote products and services, supporting sales targets.
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Managed emails, chats, and phone calls concurrently to ensure timely customer support.
