Esther

Cashier & Customer Service

Contact

Nairobi, Nairobi County, Kenya

Available on CazVid

Contact via CazVid

Competencies

Customer service and customer relations

Demonstrated experience with Customer service and customer relations.

Customer enquiries and WhatsApp communication

Demonstrated experience with Customer enquiries and WhatsApp communication.

Complaint handling and problem solving

Demonstrated experience with Complaint handling and problem solving.

Cash handling and POS operations

Demonstrated experience with Cash handling and POS operations.

Order taking and processing

Demonstrated experience with Order taking and processing.

Education

Certificate, Beauty Studies

Kirua Technical College

Completed 2023

Languages

English

Kiswahili

Summary

Cashier & Customer Service open to new opportunities

Experience

Cashier & Customer Service

Elkababgy Restaurant

Feb 2025 - Jan 2026

Handled cash and card/mobile payment transactions accurately using the POS system.. Served customers professionally and responded to questions and requests.. Took and processed customer orders while ensuring accuracy.. Responded to customer enquiries through WhatsApp and other communication channels.. Handled customer complaints and assisted in resolving issues promptly.. Supported daily restaurant operations and worked effectively with colleagues.. Used Word, Excel and email for basic administrative and communication tasks.

Skills

Customer service and customer relationsCustomer enquiries and WhatsApp communicationComplaint handling and problem solvingCash handling and POS operationsOrder taking and processing

Published on CazVid - Oct 13, 2026

Contact Esther