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Estefany
Remote Tech Support Agent
Video resume
Remote Tech Support Agent
I have advanced skills with customer support tools, expertise I have gained over the past 13 years in the call center industry, among other areas. I can provide support in both English and Spanish. I know how to provide help and advice customers products with the right knowledge, that makes me a good fit for your company due to my passion for the industry.
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer SupportAdvanced
Provided technical and product support to customers in call center settings.
Bilingual CommunicationAdvanced
Offered support and advice in both English and Spanish, facilitating diverse customer needs.
Technical SkillsAdvanced
Utilized various customer support tools to assist clients effectively.
Customer AdvisingIntermediate
Helped customers with product knowledge and solutions to their issues.
Summary
Experienced customer support agent with over 13 years of delivering bilingual technical support in the call center industry.
Key Achievements
- Gained advanced skills in customer support tools over 13 years.
- Provided bilingual support in English and Spanish in call center industry.
- Demonstrated expertise in helping and advising customers on products.
Skills
Customer SupportBilingual CommunicationTechnical SkillsCustomer Advising
Published on CazVid - Jul 3, 2025