This is my profileContact via CazVidEsteban
Sales and Customer Service Professional with 5+ years of diverse experience
Contact
Competencies
Applied sales strategies to attract and retain customers, increasing sales opportunities.
Engaged with customers to identify needs and offer solutions, maintaining high standards.
Used active listening and clear communication to resolve issues and facilitate sales.
Utilized technical tools for financial analysis, cost management, and data organization.
Worked collaboratively with colleagues to support operational and sales goals.
Education
Languages
Summary
Customer-oriented sales and support specialist with extensive experience in retail, BPO, and real estate environments.
Key Achievements
- Handled customer inquiries and resolved issues efficiently in BPO environment, ensuring customer satisfaction
- Provided highly qualified leads and cold calling expertise in real estate sales
- Assisted in inventory management and order transportation at hardware store, supporting daily operations
Experience
Warehouse assistant
Monitored the incoming and outgoing of materials and organized them according to the orders placed., Assisted with reception duties and helped transport orders to customers.
Asesor comercial (Agent)
Provided customer service in a BPO environment, handling incoming calls to identify customer needs and offer effective solutions., Used active communication skills to resolve issues efficiently and ensure customer satisfaction, while meeting established quality standards.
Telemarketing Sales Agent
Providing highly qualified and motivated leads., Professional in Real Estate and Cold calling.