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Esteban
Account Coordinator
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Competencies
Provided customer support in call center environments, handling inquiries and ensuring client satisfaction
Fluent in Spanish and English, with six years of English study and practical customer service experience
Expressed interest and basic knowledge in managing social media content and engagement
High-quality writing skills demonstrated in previous roles, with a desire to develop in content creation
Education
Summary
Experienced in customer service with strong bilingual skills in Spanish and English, eager to expand into social media management and copywriting.
Key Achievements
- Gained proficiency in bilingual customer service for one year, maintaining high-quality communication
- Demonstrated proactive and patient approach in client interactions to enhance service quality
- Learned and utilized social media management skills despite no formal experience, adapting quickly to new responsibilities
Experience
Account Coordinator
Assisting brokers in managing freight logistics, Maintaining strong communication with key clients, Coordinating with carriers for timely transportation of goods, Handling customer inquiries and providing solutions to logistical challenges