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Social Worker and Interpreter with 10+ years in healthcare and community services
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Competencies
Applied data processing and analysis for Alexa services, ensuring confidentiality and supporting AI development.
Conducted social evaluations, therapeutic group sessions, and community workshops for disabled populations and addiction recovery programs.
Provided technical support for telecom and cable services via phone, resolving connectivity issues and processing sales.
Performed simultaneous and call interpretation in medical and public service settings for English and Spanish speakers.
Led recruitment, staff organization, and social responsibility projects, including staff workshops and administrative HR procedures.
Education
Languages
Summary
Experienced professional with over 10 years in social work, medical interpretation, and community health. Skilled in data analysis, HR, and client support, dedicated to facilitating communication and social well-being across diverse sectors.
Key Achievements
- Provided medical interpretation services bilingually (English/Spanish) for patients and healthcare staff, facilitating communication in hospitals across US and Canada.
- Led social evaluations, therapy, and coordination for addiction treatment at Costa Rica Recovery, contributing to patient-centered care and interdisciplinary teamwork.
- Managed recruitment and administrative processes as Human Resources Representative, including social responsibility initiatives and staff training at Sueños Hoteleros Tropicales.
Experience
Sales and service provider
Cold calling, Text messages, Email sales, Construction of leads and database, Prospecting
Medical Interpreter
Interpret calls and videocalls to patients that dont speak english and are located in United States and Canada., Simultanous interpretation in both English and Spanish to the medical staff at hospitals, clinics, urgent care, and others.
Sales
Sales person contracted outsourcing for different companies based in US, Cold Calling, Prospecting
Interpreter
Interpret calls for people living in United States and Canada and required different services related with public services, government offices, bank, and medical institutions.
Social Worker
Social evaluation and treatment for addict people and their families., Social attendance for the patients, individual and family sessions., Therapeutical approach for the treatment and cease of drug abuse, and its maintenance., Various Administrative tasks such as coordination for medical...
ADS – Alexa
Analysis and processing data for Alexa Services, in three different transformations., Data handling for protection of confidential information., Analysis of alpha numerical data to feed artificial intelligence.
Human Resources Representative
In charge of all the recruitment process, Creation of forms for CCSS and INS, Creation and development for social responsibility actions, Staff organization, Recruitment of staff members, Sick-leave processes, Permissions and vacations processes, Development of job interviews, Attention of several...
Academic Practice
Social attendance of patients from oncology and teenager pregnancy in the hospital., Development of individual interviews and family interviews., Group sessions for the treatment of duel., Creation of daily diary., Creation of social informs., Creation o semestral informs of the actions done., Home...
Academic Practice
Planification and evaluation of social intervention with disabled population., Development of group attention for therapeutical process., Planification and execution of Socio-educational workshop with disabled population., Meetings with several social actors, such as local government and other...