A dedicated professional with over 5 years managing legal, social security, and healthcare cases. Skilled in documentation, communication, and stakeholder coordination, ensuring efficient case progression and client satisfaction.
Managed diverse legal, social security, and healthcare cases, coordinating documentation and communication.
Effective verbal and written communication with clients, insurance carriers, healthcare providers, and attorneys.
Maintained meticulous records and organized case materials to ensure compliance and smooth processing.
Conducted follow-ups, gathered information, and managed relationships with clients and external agencies.
Powell & Klausing PLLC
Open and organize case files for attorneys., Communicate with health insurance carriers to obtain claim information., Coordinate with auto insurance carriers regarding claim details., Prepare and send required documentation to all parties involved.
Shook & Stone
Prepared and submitted critical documentation to the Social Security Administration (SSA) and Disability Determination Services (DDS)., Conduct regular follow-ups with clients, SSA representatives, and DDS to ensure case progress., Coordinate the collection and organization of case materials to...
Rob Levine & Associates
Intake and triage new cases or requests for assistance, Gather and document relevant information from clients or stakeholders, Identify and prioritize cases based on urgency, complexity, and business needs, Assign cases to team members or escalate to senior staff as needed, Manage and maintain...
Concentrix
Business Management Diploma
General studies - High School Diploma
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Prioritized and managed multiple cases simultaneously to meet strict deadlines across roles.
Respond to customer inquiries and concerns via phone, email, or chat, Resolve customer issues in a timely and professional manner, Provide product or service information and recommendations
Teleperformance
Provide accurate and timely interpretation services between patients and healthcare providers, Interpret medical information, including diagnoses, treatments, and procedures, Ensure that patients understand their medical conditions, treatment options, and instructions
Johnson Law Group
Answer phone calls and respond to emails from clients, patients, or stakeholders, Gather information from clients or patients to identify needs and determine eligibility for services, Conduct initial assessments and screenings to determine program suitability
