Erick - Sales Manager

Demonstrated experience with International Sales & Export Management.

Demonstrated experience with U.S. Market Development.

Demonstrated experience with B2B Sales & Business Development.

Demonstrated experience with Strategic Account Management.

Demonstrated experience with Key Account Retention.

Manage international sales and strategic customer relationships in the U.S. market, maintaining a portfolio of approximately 25–30 active customers.. Contributed to the growth of monthly export sales from approximately USD 600,000 to peaks exceeding USD 2 million, through customer development, project acquisition and long-term account management.. Develop and negotiate complex architectural glass projects for commercial, residential and high-end construction developments across the United States.. Travel regularly to the U.S. to meet customers, develop new business opportunities, negotiate projects and strengthen strategic relationships.. Build relationships directly with company executives, architects, contractors, developers, attorneys and other project stakeholders.. Coordinate the commercial and technical development of projects between international customers and internal sales, engineering, production and logistics teams.. Manage projects from initial opportunity, quotation and negotiation through production coordination, logistics and final delivery.. Participated in the acquisition and development of high-profile projects and developments, including SpaceX-related projects through Crawford Tracey, luxury residential developments in Florida, museums in Tampa, commercial buildings in Miami and projects involving PGT Windows.. Supported the development of Hotel ELIOS at Universal Epic Universe's new theme park, working with Architectural Aluminum Techniques.. Supported the Orlando International Airport expansion project, working with Architectural Aluminum Techniques.. Supported the development of The Estates at Acqualina, working with Continental Glass Systems.. Prepare and analyze monthly and annual sales projections for the Export Department.. Support international certification audits and processes related to the company's export operations.. Developed customer communication and presentation processes to improve commercial outreach and personalized customer service.. Coordinate international logistics and delivery requirements for processed architectural glass products, including window walls, railings, windows and insulated glass units.

Supported the installation and commissioning of a refining furnace boiler for copper production at ENAMI, Copiapó.. Managed quality-control protocols throughout project execution.. Coordinated documentation and verification of project quality requirements.. Supported commissioning and project start-up activities.

Analyzed service requests and business relationships to identify conflicts of interest, independence issues and reputational risks.. Reviewed consulting, tax, legal, audit, financial advisory and risk advisory engagements.. Prepared reports and responses for auditors and consultants.. Conducted background checks and due diligence on clients and prospective clients.

Conducted market research to establish pricing and market-entry strategies.. Managed the operational process associated with importing metal scrap from Chile into the United States.. Gained direct experience operating a business in the U.S. market and working within the U.S. commercial environment.

Developed engineering and infrastructure projects involving electrification, water distribution, sewage systems and land subdivision.. Managed engineering design, procurement and project supplies.. Supervised field activities and supported financial planning and sales strategy.. Achieved project savings exceeding CLP 4 million, representing approximately 60% of project cost.. Supported the development and implementation of an innovative patented ecological construction-wall solution.