Erick - Data Analyst with 5 years of experience in marketing and finance

Utilized statistical methods and software like R and Python for interpreting complex datasets.

Created dashboards and reports using Tableau and Power BI to communicate insights effectively.

Applied SQL queries for data extraction and management in various projects.

Analyzed consumer data to support development of targeted marketing strategies.

Directly involved in manufacturing Jeeter products for the Arizona market, Involved from creation to shipment of the Jeeter pre-roll, Prepare units that will directly go to dispensaries, Daily duties include: Manipulation of flower & oil, Weighing, Stuffing, Rolling, Labeling, Stickering and packaging cannabis products, Ensuring required materials are available, Ensuring required safety protocols are followed and maintained, Inspecting machinery and reporting any faults to management, Staying up to date with processes and procedures as they change

Pruning leaves in the cultivation room led by cultivators to remove necrotic leaves and allow for better airflow and light penetration, Taking down the dry room in preparation of harvest. This is led by the dry room controller. Team will place the product in a bin with minimal loss, Harvest crops with the cultivators and fill the dry room back up with product, Harvest crops with cultivators when conducting a fresh frozen harvest, Daily and weekly cleaning of rooms and surroundings, Any direction that may be given by any management staff

Harvesting cannabis plants., Assisting grow team watering plants and pruning mothers., Trimming buds/curing., Operated industry trimming machine and hand trimmed flower, Checking for any deficiencies certifying optimum quality., Capable of trimming a pound a day

Prepares and adheres labels to each package; verifies that labels for finished packages conform to State regulations., Tracks product and maintains documentation standards, ensuring products are accounted for throughout the packaging process., Ensures that all functions are performed to the highest standard of quality and compliance and successfully conforms to all State regulations, organizational standards and procedures, and security protocols., Works successfully in a team setting, take instructions well, and helps on tasks as delegated by Lead or Manager., Reviews finished product packaging, entering into the Seed to Sale in accordance with departmental guidelines and state regulations., Manages time efficiently in order to meet productivity goals while consistently producing quality work., Maintains the highest levels of cleanliness and sanitation inside the processing area and participates in the clean-up of equipment and the workplace at the end of every day., Contributes to team effort by accomplishing related results as needed.

Watering and nutrient mixing, Trellising, De-leafing, Pruning, Cloning, Transplanting, Harvesting, Assisting with irrigation systems and preparing fertilizer tanks., Noting equipment issues, either repairing them or delegating repairs to Cultivation manager., Track weekly labor productivity and resolve work issues promptly., Day to day cleaning.

Assisting patients with the Arizona Department Of Health Services application for the medicinal cannabis program., Educating patients on cannabis and current Arizona legislation., Answering any questions or concerns a patient might have., Entering data and uploading documents., Scanning and printing paper work., Processing payment via cash or credit and balancing cash drawer and the end of each shift.

Harvesting cannabis plants., Assisting grow team watering plants and pruning mothers., Trimming buds/curing., Checking for any deficiencies certifying optimum quality., Capable of trimming a pound a day.

Providing customer support for Nike.com assisting consumers with placing orders/returns., Part of the bilingual Spanish team assisting U.S and global Spanish speaking countries., Answered customers questions and addressed issues and complaints on phone., Collaborate in team environment to ensure customers are efficiently served., Performance mindset, motivated by results and self improvement.

Harvesting cannabis plants, Trimming buds/curing., Checking for any deficiencies and certifying optimum quality., Learned quickly and was successfully meeting daily performance goals as well as minimum required return rate within 30 days of being hired.

Providing customer support for Verizon's CORE department assisting Verizon employees to check status of credit for consumers applying for services., Check customers account for debt/bankruptcy for qualification of services and explain options to recommend best-fit choices., Completed customer requests and answered account questions., Collaborate in team environment to ensure customers are efficiently served.

Maintain knowledge of multiple plans for Sirius XM and compare with confidence to customers., Explain options to customers and recommend best-fit choices., Answered customers questions and addressed service issues and complaints on phone., Completed customer payments and answered account questions., Became one of the locations top sales professionals.

Handle customer inquiries, complaints, billing questions, and payment service requests., Calm angry callers, repair trust, locate resources for problem resolution and design the best option solution to keep our customers happy and satisfied., Helped company attain the highest customer service ratings (as determined by external auditors) earned 100% markings in categories such as communication skills, listening skills, problem resolution and politeness.