Dedicated software developer with extensive experience in full-stack web application development, skilled in JavaScript, React, and Node.js. Proven ability to deliver quality projects on time in collaborative environments.
Used extensively in developing interactive web interfaces and client-side logic.
Applied for building single-page applications with dynamic user experiences.
Utilized for server-side development and API integrations.
Managed database design, queries, and data integration for applications.
ATENTO (INTERJET CAMPAIGN)
Took calls in English and Spanish from foreign and local clients, Increased sales and promoted new routes, Provided real-time support to website users, Assisted prospects with ticket purchases, Managed the airline's social media
DHL EXPRESS
Resolved incidents with shipments or deliveries, Handled inbound calls, Supported colleagues from DHL Canada and USA, Communicated with logistics operations and customs offices
TECH MAHINDRA
Resolved problems regarding mobile devices, Provided upselling and technical support
WESTLAKE FINANCIAL
Performed cold calling to clients, Guided prospects through the car loan process, Scheduled test drives and follow-ups
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Participated in sprint planning, stand-ups, and project retrospectives.
AVANTIVE SOLUTIONS COMCAST
Sold entertainment and security services, Maintained attendance and sales metrics
FOUNDEVER CASH APP
Identified and escalated fraudulent transactions, Provided account history and support, Handled customer complaints
SpotOn
Solved issues related to business owners’ money, Scheduled callbacks with other departments
