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Erick
Customer Service & Dispatch Specialist with 2+ years in Telecom
Video resume
Call center. Customer service.
Costumer service representative. nDispatch technicians to different locations to make changes or fix problems for the customer.
Contact
Metapan, Santa Ana, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and provided support in call center environments.
Technical DispatchingIntermediate
Coordinated the dispatch of technicians to resolve internet and system issues.
Communication SkillsIntermediate
Facilitated clear communication between customers and technical teams.
Problem SolvingIntermediate
Assisted in resolving technical problems related to internet services.
Summary
Experienced in customer support and dispatch operations within the telecom industry, adept at coordinating technical services and ensuring customer satisfaction.
Key Achievements
- Gained experience in customer service at Teleperformance and Cricut.
- Dispatched technicians for internet upgrades and troubleshooting at IP Tech.
- Supported technical operations for major telecom clients like AT&T.
Skills
Customer ServiceTechnical DispatchingCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025