Erick - Call Center Specialist with Customer Service & Process Management Skills

Bogotá, Bogota D.C., ColombiaRemoteen

Handled appointment setting, review claims, and processed payments in a call center environment

Developed expertise in customer communication and claim processing

Published on CazVidVideo interview availableOpen to remote

Summary

Call center professional experienced in appointment setting, claims review, and payment processing based in Bogotá.

Customer ServiceIntermediate

Engaged with customers to address inquiries and facilitate appointments in a call center setting.

Claims ReviewIntermediate

Performed review of claims to ensure accuracy and completeness.

Payment ProcessingIntermediate

Processed payments efficiently and accurately within defined procedures.

Appointment SchedulingIntermediate

Set appointments for clients, managing schedules and confirmation procedures.