Experienced call center agent skilled in customer service and sales, with a strong desire to develop leadership abilities. Raised in the U.S., now based in Puebla, seeking a long-term, stable role.
Provided support and processed inbound and outbound calls, ensuring customer satisfaction.
Engaged with clients to generate sales and maintain client relationships in call center settings.
Expressed interest in long-term team leadership roles, indicating leadership potential.
Demonstrated adaptability and initiative in handling different customer scenarios.
Televista
Trained as a Verizon agent, Made sales to existing clients
BPO Centers
Handled Inbound and Outbound calls, Superseded objectives and goals set by supervisors
Not Completed
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Handled calls effectively with clear communication, both inbound and outbound.
