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Erica
Organizational Resource Manager
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Competencies
Demonstrated experience with HIV Case Management.
Demonstrated experience with 340B Drug Pricing Program.
Demonstrated experience with Employee Data Management.
Demonstrated experience with Payroll Processing.
Demonstrated experience with HRIS Software.
Education
Languages
Summary
Organizational Resource Manager open to new opportunities
Experience
Organizational Resource Manager
Oversaw daily operations and optimized team coordination for a community health nonprofit.. Supported payroll processing, HR documentation, and transitioned organization to new payroll software.. Assisted Executive Director in payroll execution, bank submissions, and report generation.. Maintained confidentiality and regulatory compliance across all HR and operational practices.. Provided leadership in volunteer training and program support.. Participated in ongoing agency trainings and maintained accurate records for eligibility and compliance.. Contributed to 340B program data tracking and compliance to support clinic and pharmacy collaboration.. Facilitated women’s empowerment group to build support, education, and leadership among clients.
Medical Case Manager
Managed a high-volume caseload of individuals living with HIV, delivering person-centered care coordination.. Utilized EPIC (EHR) to maintain accurate documentation and supported interdisciplinary collaboration.. Conducted intake assessments, developed care plans, and provided linkage to mental health, housing, and insurance resources.. Ensured HIPAA and confidentiality compliance while educating clients on informed consent and medical rights.. Delivered crisis intervention, risk reduction counseling, and medication adherence support.. Collaborated with community partners to enhance patient outcomes and service access.. Stayed current on public health policy and best practices in HIV prevention and treatment.