Eric - IT & BUSINESS ANALYST

Demonstrated experience with Python.

Demonstrated experience with SQL.

Demonstrated experience with Power BI.

Demonstrated experience with Tableau.

Demonstrated experience with Plotly.

Gather and translate business requirements into functional specifications, KPI frameworks and reporting structures for expenditure, project execution and cost-performance monitoring across asset-intensive operations.. Design and maintain data pipelines integrating site data, operational metrics and team inputs to enable real-time business analytics and anomaly detection.. Conduct business process analysis and trend modeling on project risk registers to support proactive mitigation and reduce schedule deviations.. Perform procurement and vendor analysis using clustering and comparative pricing models to improve supplier selection and cost efficiency.. Build interactive Python and BI dashboards for executive reporting, strengthening performance visibility and data-driven governance across multiple project portfolios.. Partner with cross-functional teams on IT strategy and systems integration initiatives, improving decision support, operational visibility and performance monitoring.

Provided technical support for e-tracking devices and port software systems, diagnosing hardware and software issues to minimize operational downtime.. Supported compliance with industry standards and cybersecurity protocols while protecting sensitive tracking data and critical port infrastructure.. Assisted with system upgrades and technology installations, collaborating with vendors and IT teams to deploy solutions across port facilities.