Experienced bilingual customer service representative with a background in tech support and call center operations, proficient in handling diverse customer inquiries.
Utilized native English skills to assist diverse customers effectively in a call center setting.
Answered incoming customer calls, identified issues, and provided solutions in a fast-paced environment.
Handled technical inquiries related to tech products and services for Best Buy's tech support campaign.
Utilized computer skills to navigate support systems and document customer interactions.