Eric

Customer Service Representative with 1+ years in client support

Video resume

Customer service representative

I starting working in this job feb 2024 and I left the job in April 2025 My responsibilities was to guide the customer with any changes on their account or bill.Also guide the customer with any technical support

Contact

La Grúa, Santo Domingo Province, Dominican Republic

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Customer SupportIntermediate

Assisted customers with account modifications and technical issues.

CommunicationIntermediate

Guided customers through account and technical support procedures effectively.

Problem SolvingIntermediate

Researched and resolved customer issues related to accounts and technical problems.

Multilingual SupportBeginner

Provided customer service in a bilingual environment, assisting Spanish-speaking clients.

Summary

Experienced customer support agent with over a year of managing account changes and technical assistance. Skilled in guiding clients through troubleshooting and account modifications in fast-paced environments.

Key Achievements

Provided account guidance and technical support to customers across two locations
Handled customer inquiries and issues from February 2024 to April 2025
Gained experience assisting clients with account changes and troubleshooting

Skills

Customer SupportCommunicationProblem SolvingMultilingual Support

Published on CazVid - Jul 3, 2025

Contact Eric