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Enso

Customer Service Specialist with 10+ years in Call Center Industry

Video resume

Customer service
I have 10+ years in call center industry. I have different skills, custmer service, tech support and sales. I worked for different companies ; First American Home Buyers, American Home Shield , samsung, Verizon ect… I have very good speed internet and very good environment without distraction to take calls.

Contact

San Rafael del Yuma, La Altagracia, Santo Domingo
Open to remote
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Competencies

Customer ServiceAdvanced

Provided support and assistance to customers across various companies, ensuring satisfaction.

Technical SupportIntermediate

Assisted customers with technical issues, troubleshooting, and product-related inquiries.

Sales & RetentionIntermediate

Engaged in sales activities and customer retention strategies to maintain client relationships.

Communication SkillsAdvanced

Communicated effectively with diverse customers, ensuring clear and professional interactions.

Work Environment SetupExpert

Maintained a distraction-free workspace with high-speed internet to optimize call handling.

Summary

Experienced call center professional with over 10 years in customer service, technical support, sales, and retention.

Key Achievements

  • Accumulated over a decade of experience in customer service, technical support, sales, and retention.
  • Worked for multiple companies including First American Home Buyers, American Home Shield, Samsung, and Verizon.
  • Established a professional environment with reliable internet to efficiently handle calls and support customers.

Skills

Customer ServiceTechnical SupportSales & RetentionCommunication SkillsWork Environment Setup
Published on CazVid - May 17, 2026
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