Dynamic professional with a strong background in customer service and sales, committed to enhancing customer experiences and achieving organizational goals.
Demonstrated ability to resolve customer queries effectively and enhance customer satisfaction.
Proficient in meeting sales targets and promoting products to diverse customer bases.
Exceptional verbal and written communication skills in English and IsiZulu.
Effectively manages multiple tasks and maintains organization in fast-paced environments.
BAYPORT FINANCIAL SERVICES
Assisted customers with financial services inquiries. Promoted company products and services. Achieved sales targets and maintained customer relationships. Handled client documentation and administrative duties
WIMPY
Provided professional customer service. Took customer orders and handled payments. Maintain cleanliness and organization in the restaurant. Worked efficiently in a fast-paced environment
MOMENTUM
Assisted customers telephonically. Responded to customer queries and complaints. Maintain accurate customer records. Delivered professional customer support
KING SABATA DALINDYEBO TVET COLLEGE
Assisted students with registration processes. Provided administrative support. Helped manage student documentation and records. Guided students through registration requirements
OFFICE ADMINISTRATION
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Provides comprehensive administrative assistance, managing documentation and records efficiently.
STUDENT REPRESENTATIVE COUNCIL
Coordinated student activities and events. Represented students’ interests. Assisted in organizing sports and cultural programs for campus. Worked closely with student leadership teams.
INSTITUTIONAL STUDENT REPRESENTATIVE COUNCIL
Assisted students with bursary related inquiries. Provided support with funding applications and documentation. Maintain confidentiality and accurate records. Communication with students and college departments
TELKOM and OLD BUCK
Promoting products and services to customers. Assisting customers with products information. Meeting sales and marketing targets. Building positive customer relationships
