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Enid
Logistics and Customer Service Specialist with 5+ years in Supply Chain
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Competencies
Coordinated logistics operations, including cost management and shipment tracking, to meet client delivery requirements.
Provided client support, managed inquiries, and maintained strong customer relationships across roles.
Assessed and managed logistics costs, optimizing expenses and creating cost evaluation databases.
Developed pricing strategies based on cost evaluation and market analysis at Speedster Global Logistics.
Proficient in MS Office, Hospot, Asana, and Canva, used for reporting, project management, and presentations.
Education
Languages
Summary
Experienced in logistics coordination, cost evaluation, and client service within supply chain environments. Skilled in strategic planning and software tools to streamline operations.
Key Achievements
- Managed logistics coordination from pickup to delivery, ensuring smooth operations and customer satisfaction.
- Developed a comprehensive cost evaluation process and price strategies at Speedster Global Logistics.
- Handled post-sale follow-ups and client service, improving customer retention and communication.
Experience
Inside Sales
Gestión de costos, servicio al cliente, coordinación de logística con el cliente desde recogida hasta entrega de la carga, seguimiento post venta
Comercial Customer Service
Pricing Analyst
Gestión de evaluación de costos, estrategias de precios, Logística de exportación e importación, Creación de base de datos y plan de mejoras