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Emman

Customer Service & Sales Specialist with diverse health & financial experience

Video resume

introduction
work experience

Contact

Rizal, Central Luzon, Philippines
Available on CazVid
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Competencies

Customer ServiceAdvanced

Delivered customer support for health, financial, and logistics-related inquiries in inbound and outbound settings.

Sales & TelesalesIntermediate

Conducted outbound calls to promote health insurance and personal loan products.

Health Insurance KnowledgeAdvanced

Assisted customers with health insurance enrollment, benefits overview, and product inquiries.

Survey & Data CollectionIntermediate

Performed outbound tele-interviews for political opinions and surveys.

Logistics SupportIntermediate

Helped customers track shipments and resolve logistical issues through inbound calls.

Education

BSIT
Sti College Ortigas Cainta
Completed 2016

Languages

English

Summary

Dedicated professional with extensive experience in health insurance, financial services, and customer engagement, skilled in handling diverse inquiries and promoting products.

Key Achievements

  • Handled health insurance inquiries and enrollment processes across multiple companies.
  • Conducted outbound sales calls offering personal loans and health products, maintaining consistent performance metrics.
  • Provided expert customer support in inbound and outbound roles, resolving health, logistics, and financial issues.

Experience

Project base Outbound Representative

TELESERVE ASIA
JAN 2022 - AUG 2022

As a outbound or cold caller Representative we have a Sales Performance every week and the project that I handle a health insurance

Customer Service Representative

Telus International
Nov 2022 - Dec 2023

Customer Service Representative

TELEPERFORMANCE
Aug 2022 - Nov 2022

Being A CSR or Customer Service Representative We are handle Inbound and Outbound As Health care Representative and my role is assist the customer for healthy benefits overview and place an order of healthy products, As a Logistics Customer Service Service Representative we are handle A Pure...

TELESALES REPRESENTATIVE LOCAL ONLINE LENDING APPS (Contract)

Marche Corporation
Feb 2024 - May 2024

As Telesales Representative We Are handle Pure Outbound Call and offer a personal loan to the customer that need financial.

TeleInterviewer For Politics Survey (Project Base)

Dynata
Aug 2024 - Oct 2024

Being A TeleInterviewer Role we are handle a pure Outbound call and provide a survey for those perspective want or willing to provide a own opinion.

CUSTOMER EXPERT REPRESENTATIVE

TELEPERFORMANCE
Oct 2024 - April 2025

As a health Expert Representative we are handle a inbound call that help to customer for Insurance Enrollment Process.

Customer Service Representative

INTELOGIX
APRIL 2025 - NOV 2025

As Financial Representative we are handle a pure inbound call to provide assistance for those customer have a financial problem and want to process or request any payment arrangements

Skills

Customer ServiceSales & TelesalesHealth Insurance KnowledgeSurvey & Data CollectionLogistics Support
Published on CazVid - May 17, 2026
Contact Emman