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Sales Representative
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Competencies
Proven ability to meet sales targets and negotiate effectively with clients and partners.
Skilled in handling customer inquiries, resolving issues, and maintaining high customer satisfaction.
Strong communicator capable of building rapport and fostering positive relationships.
Able to analyze situations quickly and implement effective solutions under pressure.
Efficiently prioritizes tasks to meet deadlines and optimize productivity.
Education
Languages
Summary
Dedicated sales and customer service specialist with over 5 years of experience in telecommunications and financial services. Skilled in negotiation, client relations, and achieving targets, with a strong focus on professionalism and teamwork.
Key Achievements
- Consistently met and exceeded sales targets at MTN, ensuring product visibility and availability
- Recruited and expanded the shop network, increasing market reach in assigned territory
- Negotiated payment plans effectively, leading to improved collections and debtor management
- Provided professional customer support, resolving issues efficiently and maintaining client satisfaction
- Developed strong interpersonal skills that enhanced team collaboration and customer relations
Experience
Sales Representative
Making inbound calls. Meeting the target monthly. Improving sales and ensuring products MTN products are always available ,visible with my assinged territory.. Identifying and recruitment new shop owners to work with MTN.. Consistenly visiting retails and providing exellent service.. Maintaining good relationship with the retailers and customers.. Working towrads the targets.. Promoting new MTN products.. Attending to retails quires via whatsapp,telephone and emails.
Call center agent
Contacted debtors regarding overdue accounts in a professional and respectful manner.. Negotiated payment arrangements and settlement plans.. Followed up consistently to ensure payments were made.. Created and issued client invoices.. Maintained accurate records of collections and client interactions.. Ensured high levels of collections while maintaining positive client relationships.