This is my profileContact via CazVid
Emerson
Bilingual Customer Service Agent with 2 years in Real Estate Support
Video resume
Bilingual agent
During the Last 2 years, I have been working for a Real Estate Campaign related to lead generation. The company in the USA is called Rent, and I was hired through a BPO here in Colombia. We provide costumer service support a to different comunities in the USA that are looking for prospective renters. We also take Maintenance Emergency calls, and dispatch maintenance technicians to assist the residents in those communities.
Contact
Santiago de Cali, Valle del Cauca, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided effective support to residents and prospective renters, ensuring customer satisfaction.
Bilingual CommunicationAdvanced
Utilized bilingual skills to communicate effectively with US clients and residents in Colombia.
Emergency DispatchIntermediate
Managed maintenance emergency calls and coordinated dispatch of technicians efficiently.
Organizational SkillsAdvanced
Demonstrated strong organization skills in handling multiple tasks within a high-pressure environment.
Summary
Experienced bilingual agent specializing in real estate customer service and emergency dispatch in the US market.
Key Achievements
- Supported US-based real estate campaign in lead generation and customer service.
- Handled maintenance emergency calls and dispatched technicians, ensuring timely resolution.
- Maintained high levels of organization and professionalism in a multilingual environment.
Skills
Customer ServiceBilingual CommunicationEmergency DispatchOrganizational Skills
Published on CazVid - Jul 3, 2025