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Emanuel
Customer Service Professional with 20+ years of experience in hospitality and tourism
Video resume
Customer service / Turism
I consider myself and proactive worker, always willing to improve. I have a lot of experience on customer's service jobs and I am an excellent team worker.
Contact
New York, New York, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Extensive experience handling customer inquiries, resolving issues, and ensuring satisfaction.
Bilingual CommunicationAdvanced
Fluent in English and native in Spanish, facilitating seamless communication with a diverse clientele.
TeamworkAdvanced
Consistently worked collaboratively with team members to achieve common goals.
EmpathyAdvanced
Recognized for understanding and addressing customer needs empathetically.
Summary
Experienced bilingual customer service professional with over 20 years in hospitality and tourism, dedicated to improving customer experiences and working effectively within teams.
Key Achievements
- Over 20 years of experience in customer service roles across hospitality and tourism industries.
- Bilingual proficiency in Spanish and English, enabling effective communication in diverse settings.
- Demonstrated strong teamwork, empathy, and proactive attitude in customer interactions.
Skills
Customer ServiceBilingual CommunicationTeamworkEmpathy
Published on CazVid - Jul 3, 2025