Ely - Customer Service & Dispatch Specialist with 10 years in telecom and sales

Tijuana, Baja California, MexicoRemoteen

Served as a customer service agent for Vartec Telecom, supporting daily client inquiries for a decade

Performed sales for five different websites specializing in uncontested divorce services

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in call center support, online sales, and locksmith dispatching with a focus on client satisfaction and operational efficiency.

Gained part-time experience as a locksmith dispatcher in California, handling service coordination

Customer ServiceExpert

Provided customer support and issue resolution in a call center environment for numerous clients.

Sales & OutreachIntermediate

Engaged in sales activities for online divorce services, managing client inquiries and conversions.

Dispatch OperationsIntermediate

Handled dispatching of locksmith services in California, coordinating service logistics.

Communication SkillsAdvanced

Communicated effectivEly over phone and online platforms for customer support and sales roles.

Industry Knowledge