This is my profileContact via CazVid
Elizabeth
Technical Support Specialist with 4 years in Customer Service and IT
Video resume
Technical Support/Customer Service/Etc
4 yrs experience as Tech SupportnRetail sales experience nDegree in Industrial Maintenance nCold callingnCustomer service nMicrosoft/Apple/iOS knowledge
Contact
Richmond, Kentucky, United States
Open to remote
Available on CazVid
Competencies
Technical SupportAdvanced
Delivered technical assistance with expertise in Microsoft and Apple products
Customer ServiceIntermediate
Handled customer inquiries and sales, ensuring positive customer interactions
Retail SalesIntermediate
Engaged in retail environments, promoting products and assisting customers
Industrial MaintenanceBeginner
Holds an associate degree, with practical skills in welding, tiling, and mechanical repairs
Cold CallingBeginner
Experience in initiating customer contact via cold calls for sales and service
Summary
A technically skilled support professional with 4 years of experience in customer service and IT support, complemented by retail sales background and a degree in industrial maintenance.
Key Achievements
- Provided technical support across multiple platforms including Microsoft and Apple environments
- Gained retail sales experience alongside technical roles, demonstrating versatile customer service skills
- Held a comprehensive role involving troubleshooting, product knowledge, and customer interaction
Skills
Technical SupportCustomer ServiceRetail SalesIndustrial MaintenanceCold Calling
Published on CazVid - Jul 3, 2025