Demonstrated experience with Bilingual (Spanish and English).
Demonstrated experience with Active listening.
Demonstrated experience with Problem solving.
Demonstrated experience with Communication.
Demonstrated experience with Multi-tasking.
Qualfon
Assist customers who needed roadside assistance including services like towing, jumpstart, fuel delivery, or lockout., Listen to two calls a week for each agent and grade their calls., Provide coaching if needed., Conduct calibration meetings with the client to discuss areas of opportunity.
Teach English subject classes to children in second and fourth grade of primary school., Prepare secondary school students for an English test required for high school enrollment.
High School Diploma
Teacher's Diploma
Bachelor's Degree in Psychology