Elizabeth - Social Media & Customer Service Specialist at INVERTRO PUNTA CANA

Dominican Republic, , Dominican Republicen

Managed social media content for Instagram and TikTok, increasing engagement and follower base.

Provided exceptional customer service to both domestic and international clients, enhancing client satisfaction.

Published on CazVid

Summary

Dynamic professional with expertise in social media management, customer service, and activity coordination. Adept at engaging audiences and enhancing client experiences across diverse settings.

Key Achievements

Coordinated reservations and follow-up processes, improving operational efficiency.
Designed and organized educational and recreational activities for diverse groups, fostering community engagement.

Skills

Social Media ManagementIntermediate

Skilled in creating engaging content and managing social platforms to boost brand visibility.

Customer ServiceAdvanced

Experienced in delivering personalized support to enhance client satisfaction and loyalty.

Organizational SkillsAdvanced

Proficient in coordinating activities, managing reservations, and handling administrative tasks efficiently.

Event & Activity CoordinationIntermediate

Capable of designing and executing engaging activities for various age groups and settings.

Digital Design ToolsIntermediate

Knowledgeable in digital design applications for creating promotional and educational content.

Languages

Inglés(A2)Lenguaje de señas(básico)

Experience

Asistente de ventas & Social Media

INVERTRO PUNTA CANA

2025 - Present

Gestión de redes sociales y creación de contenido para Instagram y TikTok.. Atención a clientes nacionales e internacionales.. Coordinación de reservas y seguimiento de clientes.. Apoyo en estrategias de marketing digital y promoción de servicios turísticos.

Auxiliar Bibliotecaria

BIBLIOTECA INFANTIL Y JUVENIL

2021 - 2025

Coordinación y programación de visitas institucionales y educativas.. Elaboración de informes y reportes administrativos.. Diseño y organización de actividades de promoción de lectura.. Atención al usuario, seguimiento de talleres y realización de recorridos guiados.

Coordinadora de Actividades

RESIDENCIA GERIÁTRICA DOMINICANA

2024 - 2025

Diseño y coordinación de dinámicas recreativas y educativas.. Organización de actividades grupales para adultos mayores.. Promoción de la participación activa y el bienestar social de los residentes.