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Elisa

Customer Support Specialist with diverse communication skills

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Tegucigalpa, Francisco Morazán Department, Honduras
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Competencies

Customer ServiceIntermediate

Provided assistance and support to customers across multiple roles in the service industry.

Communication SkillsIntermediate

Utilized bilingual abilities and clear communication to serve clients effectively.

Technical SkillsBeginner

Operated Microsoft Office tools to manage documentation and correspondences.

MultitaskingIntermediate

Handled multiple roles including cashier, call center, and support agent functions.

Education

Bachelor's degree
Instituto España Jesús Milla Selva

Languages

SpanishNative
EnglishBilingual

Summary

Experienced in customer service, call center operations, and administrative support, with proficiency in Microsoft Office and bilingual communication.

Key Achievements

  • Held multiple customer support and call center roles, demonstrating adaptability
  • Gained bilingual communication experience across various service environments
  • Proficient in Microsoft Office for service and administrative tasks

Experience

Customer Support

DALILA ́S
06/10 - 09/10

Cashier

Pollo Tropical
09/12 - 01/13

Call Center Rep

Startek
11/16 - 01/17

Agente Sac

Servicios Atlántida
01/19 - 03/20

Call Center Rep

Escuela John F. Kennedy
07/20 - 11/23

bilingual agent

Results - CX
11/24 - 2025

Skills

Customer ServiceCommunication SkillsTechnical SkillsMultitasking
Published on CazVid - Jul 3, 2025
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