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Eliezer

Interpreter with healthcare and customer service expertise

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Santiago de los Caballeros, Santiago Province, Dominican Republic
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Competencies

InterpretationExpert

Delivered precise verbal and document translation services in medical and healthcare contexts.

Customer ServiceAdvanced

Engaged with diverse populations to ensure effective communication and patient satisfaction.

Cultural CompetencyAdvanced

Provided cultural insights to facilitate understanding between patients and healthcare providers.

Crisis CommunicationIntermediate

Maintained calm and delivered accurate translations during high-pressure or crisis situations.

Education

Bachelor of Arts
Becky Dewine
2021-08

Languages

EnglishFull Professional
Haitian CreoleNative or Bilingual
FrenchLimited Working

Summary

Experienced interpreter skilled in medical and healthcare settings, with a strong focus on cultural sensitivity and effective communication for diverse populations.

Key Achievements

  • Facilitated effective communication between medical professionals and non-English speaking patients at UNO and WorldReach International.
  • Enabled accurate and empathetic interpretation during clinical encounters, improving patient understanding and satisfaction.
  • Provided cultural input to enhance communication clarity and support vulnerable populations' needs.

Experience

Interpreter & Customer Service Representative

UNO(United Nearshore Operations)
2023-05 - 2024-07

Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients., Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another., Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal translations quickly and efficiently.

Medical Interpreter

WorldReach International
2020-07 - 2022-03

Improved patient satisfaction with medical care by facilitating effective communication between healthcare providers and diverse populations., Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment., Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns., Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications., Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.

Skills

InterpretationCustomer ServiceCultural CompetencyCrisis Communication
Published on CazVid - Jul 3, 2025
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